Circle W Bison (“we,” “us,” “our”) runs cwbison.com. This policy explains what information we collect when you visit our site or place an order, how we use it, and the choices you have. We keep this simple: we collect only what we need to run the farm and fill your orders, we store it securely, and we will never sell your personal information.
Information we collect
- Order & account information — your name, shipping/billing address, email, and phone number when you place an order or create an account.
- Payment information — card payments are processed securely by our payment provider (Helcim). We do not store your full card number on our servers.
- Communications — if you contact us or join our list, we keep your message and email so we can reply and send updates you’ve asked for.
- Site usage — basic analytics (pages visited, device/browser, general location) collected through cookies and tools like Google and Microsoft Clarity to help us improve the site.
How we use your information
- To process, fill, and deliver your orders and to arrange local delivery, shipping, or pickup.
- To provide customer service and respond to your questions.
- To send order updates and — only if you’ve opted in — occasional news, offers, and farm updates. You can unsubscribe at any time.
- To keep the site secure and to understand how it’s used so we can make it better.
How your data is stored and protected
Your information is stored on secured, access-controlled systems and is kept only as long as needed to fulfill your orders, meet our legal and accounting obligations, and provide the services you’ve requested. We take reasonable measures to protect it against loss, misuse, and unauthorized access.
We do not sell your data
We will never sell, rent, or trade your personal information. We share it only with the trusted service providers that help us run the business — for example our payment processor (Helcim), our shipping and delivery partners, our email/marketing platform, and our website and analytics providers — and only to the extent they need it to perform that service for us. They are required to protect your information and may not use it for their own purposes.
Cookies & analytics
Our site uses cookies to keep your cart working, remember preferences, and measure traffic. You can control or disable cookies in your browser settings, though some parts of the site may not work as well without them.
Your choices & rights
You can ask us to access, correct, or delete the personal information we hold about you, and you can opt out of marketing emails at any time using the unsubscribe link or by contacting us. To make a request, reach us through our Contact page.
Children
Our site and products are intended for adults. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy from time to time. The current version will always be posted on this page.
Contact us
Questions about your privacy or this policy? Get in touch through our Contact page and we’ll be glad to help.